Frequently Asked Questions

Before Joining

How do I join the penya? How much does it cost to join?

All details in pblondon.org/join

Do you have discounts for children and/or families?

Yes, we do! Details in pblondon.org/join

How long is the membership for?

Penya membership is from September until August the following year, similar to a LaLiga season.

When do I need to renew?

Members need to renew in August, and several reminders will be sent to all members.

I am not a member, can I still come to watch the match with you?

Yes you can!  All Barça fans welcome at our screenings.  Having said this, our members have priority of entrance to most high profile matches. 

Application Process FAQs

How do I fill in the joining form for my family?

The process is not super-automated, but basically you need to fill in a form for each family member, and in the “Familly members” fields provide the list of members.  

You should only pay the family membership fee with the first (main) member.  For the rest use £0 payment.  This might still take you to the payments page.  Simply close the window.

For more details pblondon.org/join

How long does the membership take to process?

The process is currently manual and might take up to a week.  

Please wait at least for a week to chase!  Remember we are volunteers with busy lives, we will definetely process your application eventually.  Once both the secretary and the treasurer have approved your application, they will send you an email confirming your penya membership number and digital card.

Do I get a physical membership card?

It is optional. You can request it for an additional symbolic £1.  You will need to fill in the form at pblondon.org/card

Traditionally a lot of physical cards have gone uncollected during the season, and hence the symbolic charge. If you request your physical card, you are expected to collect it promptly.

How can I collect my physical membership card?

It can be collected during a match screening.  Please ask a board member on a match day.

How long will it take for my physical card to be ready?

The cards are printed by an external company, as we only send batches after several members have joined.  The whole process might take up to a month. 

Please only chase after a month

How do I register in the Penyista Identification Portal?

This is the link for the Penyista Identification Portal

After you register, you then need to request to be linked with Penya Blaugrana London. The penya search feature is sometimes a bit troublesome. If you cannot find us, try searching for “London” or with our credential 385.

The approval process is manual and might take up to a week.  Please do not chase before that.

Membership FAQs

How do I contact the penya if I have an issue?

If you have a question you should 

  1. Check our communications first — our website, emails, and documents often have the answer.
  2. Check our FAQ page — check it out at pblondon.org/faq.
  3. Ask in the WhatsApp group — another member has probably faced the same situation and can help quickly.
  4. If you still need help — email us via pblondon.org/contact so we can track and answer questions efficiently.

IMPORTANT: Please do not contact our board members or volunteers via direct messages!

Having over 10+ daily messages from members is not fun, and remember we are volunteers with busy lives, and the penya takes great care to protect our board members and volunteers from burnout.

I have forgotten my card, can I still get the 20% discount during a match screening?

No, you cannot.  Your physical or digital cards identify you as a penya member, and if you forget it you will not get the discounts.

Can I share my membership card with friends to get the discount?

No you can’t, and this is considered a serious fault which might lead to expulsion from the penya. 

Penya membership benefits is for you only, the penya member, not for your friends.  Instead, why don’t you ask your friends to join the penya?

Tickets FAQs

Please check our pblondon.org/ticket-rules page for a dedicated tickets FAQ. We will only share here the main FAQs:

If I join now, will I get tickets for <enter name here> match?

No you won’t.

FC Barcelona has rules in place that you must have been a penya member for at least 6 months before you can have access to tickets.  After that, PB London operates a strict ticketing policy discouraging people joining only for tickets. Full details in pblondon.org/ticket-rules

Payments

How do I pay for my scarfs?

You need to use the pblondon.org/payment form to pay

How do I pay for my membership fee or tickets?

You need to fill in the joining or tickets form with your details, and after you submit it it will redirect you to the Stripe payment page where you can pay.

Do not use the pblondon.org/payment form for these type of payments, unless instructed to do so by a board member.