PBL Privacy Notice
Privacy Statement
- Who are we?
- The information we collect about you
- How we use your personal data
- Who we may pass your data on to
- How long we retain your personal data
- Locations that we may transfer your personal data to
- Security
- Cookies
- Marketing communications and your choices
- Your rights
- How to contact us
- Changes to this Policy
Who are we?
Penya Blaugrana London (‘PBL’, ‘we’ or ‘us’) is committed to the goal of promoting, maintaining and improving the friendship and collaboration amongst the FC Barcelona Socis and other sympathizers of FC Barcelona. This policy explains what your personal data will be used for.
We are committed to protecting your personal data and take the security of your information very seriously. We have strict security measures and procedures in place to protect your personal data. If you have any concerns about the way in which we process or protect your personal data or would like to contact us about any aspect of this policy, please get in touch through the contact details at the bottom of this statement.
This privacy policy should be read in conjunction with PBL’s Data Protection Procedures located on the PBL website.
The Information we collect about you
We will collect personal data about you from the following sources:
- When you signup for membership with us
- When you communicate with us (by email, mail, phone or through social media)
We will collect the following types of information:
Type of Data |
Description |
Your personal and contact details |
Such as your name, date of birth, home address, email address, telephone number, country of origin and signature |
Government Identifiers |
Such as your passport number |
Membership information |
Such as information about how long you have been a member with us, how many times you have attended PBL events (‘activity points’), your marketing preferences, and if you are a FCB soci, your FCB soci clau (as required by FCB to register FCB socis as penya members) |
Visual Images |
Such as photographs or videos of events you have attended |
Lifestyle and preference information |
Such as information about your demography, your favourite football club(s) |
Responses to surveys, competitions and promotions |
Such as records of any surveys you respond to or your entry into any competitions PBL has run |
Advertising and direct marketing preferences and responses |
Such as information about how you respond, or interact with, any direct marketing or advertising communications directed to you, including any requests for these communications to stop |
Much of the information we collect about you is required to meet our legal obligations, however, where we ask for your consent to process your personal data, you are not required to provide it, however, if you do not do so, you may not be able to take advantage of the services and benefits of PBL.
How we use your personal data
We will use your personal data for the following reasons:
What we use your personal data for |
How we justify the use of your personal data |
To provide you with member services, answer your questions or address your complaints or concerns |
We need to process this data to meet our contractual obligations |
To check your or validate your identity and protect your information |
We need to process this data to meet our contractual obligations |
To invite you to take part in competitions or take up promotions or to keep you informed about events which may be of interest to you |
This is in our legitimate business interest to engage with you in this way and measure that such communications are relevant to you |
To provide you with a channel to communicate and engage with other FC Barcelona fans and supporters |
We need to process this data to meet our contractual obligations |
Who we may pass your data to
We may need to share personal information with other organisations and members to ensure that we meet your needs and our contractual obligations. We may also share information with other organisations where we consider it to be in the legitimate interest of PBL. These other parties are typically:
- FC Barcelona
- PBL partners who are assisting PBL in hosting events;
- Membership card manufacturer
- Other members of the PBL, specifically for games and/or activities we are hosting or organising (only specific personal data such as name, surname, PBL activity points information and PBL membership number will be shared);
We may share your personal information with other FC Barcelona affiliates or PBL affiliates for marketing purposes. We will not share your personal information with other 3rd party organisations however unless you have expressly opted-in/consented to the disclosure of your personal data for these purposes.
How long we retain your personal data
We will retain the below information while you have an active membership, and once your membership ceases, we will retain this information in our databases as per the table below:
Type of Data |
Retention while membership active? |
Retention Time After membership elapses* |
Remarks |
Your personal and contact details |
Yes |
12 months |
Ex-members can request to remove this information at any time. |
Marketing consents |
Opt-out available at anytime |
12 months |
Unless an ex-member specifically asks to remove this information Active members can also opt-out from marketing communications from PBL |
Government Identifiers |
12 months |
12 months |
As soon as we register the member with FCB, we remove the government identifier from our database. If however you request a ticket with us, we will keep all details provided in the ticket request form for up to 12 months, which will include your Government Identifier.
|
Membership information |
Yes |
6 years |
Ex-members can request to remove this information at any time. |
Lifestyle and preference information |
Yes |
12 months |
Ex-members can request to remove this information at any time. |
Responses to surveys, competitions and promotions |
Yes |
12 months |
Ex-members can request to remove this information at any time. |
Financial information |
Temporary |
Temporary |
We only need financial information to process refunds (e.g. ticket refunds). Soon after the refund is processed, the financial details are removed from our database. |
*The above retention times may be extended for example where it is needed to meet a specific legal obligation or investigate a crime.
Locations that we may transfer your personal data
PBL is located inside the United Kingdom. In most cases if your personal data is being transferred to other parties, these parties will be located inside the European Economic Area (‘EEA’).
It is possible for event providers to be located outside the EEA, in countries that do not have the same standards of protection for personal data as the UK and/or other EEA countries (‘Third Country’ or ‘Third Countries’). We will, however, always use every reasonable effort to ensure sufficient protections are in place to safeguard your personal data when it is being transferred to Third Countries.
In the event that a sufficient transfer mechanism is not in place with a Third Country, we will ensure adequate safeguards are in place prior to transferring your personal data to such a provider in a third country. Furthermore, we will request your consent prior to proceeding with transferring your data to the relevant Third Country.
Security
We implement technical and organisational measures which take into account the harm that may be suffered by you in order to protect your personal data. All information you provide to us is stored on our secure servers.
Cookies
We use cookies for various purposes including making your experience of our website better. For more information on our use of cookies, please see our Cookie Policy at: https://www.pblondon.org/cookie-policy.
Marketing Communications and your choices
When you first signup with us we’ll ask you if you would like to receive any communications from us. It will normally be via a tick box on our membership form - you can opt out of receiving these communications at any time.
What is Opting Out?
The term ‘opt out’ refers to several methods by which individuals can avoid receiving unsolicited product or service information. This ability is usually associated with direct marketing campaigns such as telemarketing, e-mail marketing, or direct mail marketing.
*Please consider that opting out will prevent you from receiving any information from PBL (this includes information regarding events, matches and promotions).
How can I opt out of marketing correspondence?
If you do not wish to receive any correspondences, promotions and information on events you can request to be made un-contactable by:
Sending an email to contact@pblondon.org and requesting to opt out of receiving communications from PBL.
How to contact us
If you have any questions about this privacy policy or would like further information about your rights, please contact our Data Protection Officer by emailing contact@pblondon.org. Questions, comments and requests regarding this privacy policy are welcomed.
Changes to this Privacy Policy
Any changes to this privacy policy in the future will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to this privacy policy.
This policy was last reviewed and updated: March 2021